Leading water softener suppliers in Kent

For the supply, installation and servicing of water softeners and filters across
Kent, get in touch with us at Soft Touch Water Softeners Ltd today.

Welcome to Soft Touch Water Softeners Ltd

We are an independent family run company, offering a wide range of water softeners and drinking filter systems. We also service most makes of water softeners, and have our own salt delivery service throughout Kent.

We offer a personal service, and do not employ any sales people.

Providing a supply, fit and maintenance service

Water Softeners

We offer a range of water softeners to suit all budget and we're renowned for our great customer service and quality installations too, so there's no excuse for not having pure and luxurious water in your home.

Drinking Filters

We offer a full range of water filters for the home or the business, giving toy fresh, pure tasting filtered water direct from your tap without limescale or other impurities. Taste and see the difference for yourself.

Salt and Filters

From salt deliveries to drinking filter replacements and water softener maintenance at Soft Touch Water Softeners Ltd we offer complete and outstanding customer care.


We can service almost all makes and models of water softeners, ensuring they remain in good working condition, and if we do detect a problem, don't panic, we offer a repairs service too.

What are the benefits?

There are many benefits of installing a water softener in your home, from reducing limescale build up in your pipes to less time cleaning!


For answers to all your most common questions about water softeners, how they work and what difference they can make to your home, visit our FAQs page.

Soft Touch Water Softeners Ltd

I have been with this company for a number of years and would recommend them without hesitating. The service is excellent and any problems are dealt with quickly and efficiently . When requested salt blocks are delivered within a very short space of time.

Supply / Install Whole House Water Softener

Excellent. Plumber arrived on time, with minimal fuss installed the Harvey softener as agreed. Once installed it’s been faultlessly delivering soft water. It’s been a great investment both in the unit and Soft Touch.

Remove old water softener and install new softener and filtered water cartridge and tap

Very efficient company – explained how it would all work and how we would notice the difference between hard and soft water. Plumber who installed it was very knowledgeable and took time to explain what he had done and how it all worked. It was all fitted in good time and tidied up efficiently. All working well – no problems. Courtesy call was made to see how it was all going.

Replacement of old water softener and fitting of outside tap

Excellent service from Paul at Soft Touch. Explained clearly what we were buying. Offered also to fit an outside tap to provide hard water to the garden (instead of soft water in previous arrangement). Work completed promptly.

Installation of water softener

Super professional, polite and helpful team. We’re very pleased with our water Softener – would highly recommend. Thank you Paul and team!

Fitting a water softener

We highly recommend using this company! From start to finish they were excellent: they did what they said they would, in the timeframe we agreed and were so very helpful. Nothing was too much trouble and no mess was left. It truly was a pleasure having them in our home.

To fit Water Softener

Where do I start… so let’s start with the stars /10 Absolutely brilliant service from first meeting , to the end and follow up. Fitted Water Softener is Harvey’s Minimax. It takes salt 4 big cubes. Hassle free, as no lifting kilos of salt bag. Saved my life! Water tastes so good and no water marks which is very visible. I had a separate drinking water installed on my sink as well. Worked carried out by Plumber Leo is exceptionally good. Very polite guy with knowledge of his job. Highly Recommend this company. Well done to the TEAM- Paul, Nathan and Leo

Supply and installation of water softener

Excellent service, absolutely delighted from the first enquiry, through to the installation, cannot recommend enough, they gave me total confidence and peace of mind. Great job and great product, fits neatly into my cupboard.. perfect!

Water softener and water filter

Quickly clean and efficient. Water tastes amazing too. Highly recommend

Installation of Harvey Water Softener

I found that from the day of survey by Paul to the day of installation the service I received was efficient, informative and very professional. Communication was always polite and friendly and I could only encourage potential customers to use Soft Touch Water Softeners if they are looking for 1st class service.

Water Softener

Did a fantastic job. Very pleased . Very happy to give 10 !!

Water softener installed

Having been told at the initial discussion what I can expect in terms of the service that would be provided, I was extremely impressed that ” as it was discussed so it was completed “. I can highly recommend this company.

Fitted water softener

Excellent installation, achieved all my requests.

Re-build of water softener

Have used Soft Touch for many years for supplying salt and just had them carry out a re-build of a water softener. Very reliable, friendly and courteous service. Will continue to use.

Water softener and 3 way tap installation

The work has been done above expectations, I would definitely recommend the company to any potential customer.

Water softener installed

I cannot fault this installation, from day one when a survey was undertaken and the time taken to explain the fundamentals of the water softener to the thoroughness and attitude of the installer.

Fitted water softener

Fantastic company, would 100% recommend. Work carried out to highest of standards and my home was left clean and tidy…. Brilliant

Fitting of water softener and filter

Installer turned was punctual and I am very happy with installation. Demonstration on how to use was good and very happy with the product.

New water softener

Excellent service. Time taken to assess and totally satisfy our requirements prior to work. Perfect time keeping, efficient, tidy fitting and helpful advice on the day of installation.

Water softener installation

It was such a pleasure to meet Paul who is the proprietor of this family run company. He was so knowledgable and helped me make an informed choice. I must admit have been studying the market for a while and not a novice to water softeners. I would highly recommend him for water softeners or salt supplies amongst other softener related business he is in.

Water Softener & Tap fitted

Outstanding! A recommendation from a friend who said the same. We had already had a demo from a large company who showed us what was wrong with our water (I now understand why my hair looked like Hagrids from Harry Potter after moving here) despite telling Paul this he made sure we were educated and thought of all the options available to us. Della came to fit and what a delight she is (and you Paul). Friendly, Polite and did all work with a smile whilst considering me working from home! Cheaper than the big company too and good to support a local, fantastic, business with a personal touch! (TN24 area)

Water Softener and Drinking Filter

We had a water softener fitted and the experience from point-of-sale through to installation and post-sale was without fault, Soft Touch even managed to accommodate a last minute request I had prior to installation. The installer was excellent. The plumbing is very neat and at every stage of the installation, the installer checked with me on the fundamentals before proceeding. If you are looking for a water softener, then I would highly recommend Soft Touch. (CT20 area)

Fitting a new water softener

Della fitted my water softener, the quality looks great, her working was very neat and tidy, she was really courteous and made sure she did any noisy work at a convenient time around my meetings whilst working from home. Paul was also very kind and gave lots of useful advice. (ME17 area)

Water softener installed

The company fitted water Softener and the plumber was excellent at her job. I highly recommend this company as the work quality is excellent. I value their work and the advice they gave. (DA12 area)

For a trusted water softener supplier
in Kent, please get in touch.