Quality electric and non electric water softener supplier throughout Kent

Providing a first class service

Do you need advice on which electric or non electric water softener is right for you or which drinking filter will benefit you and your family most? Get in touch with Soft Touch Water Softeners Ltd, we offer a first class service every time, we’re even rated 10 on Checkatrade.

We are based in Faversham and Herne Bay. Contact us using the details below for more information.

Call us

01227 367700
07826 523620

Email us


Find us

Soft Touch Water Softeners Ltd
Unit 92 Highstreet Road, Hernhill, Faversham, ME13 9EJ

Business hours

Mon – Fri 9:00 am – 6:00 pm
Saturday 9:00 am – 3:00 pm
Sunday Closed

Contact us

Soft Touch Water Softeners Ltd Faversham

I have been with this company for a number of years and would recommend them without hesitating. The service is excellent and any problems are dealt with quickly and efficiently . When requested salt blocks are delivered within a very short space of time.

Supply / Install Whole House Water Softener

Excellent. Plumber arrived on time, with minimal fuss installed the Harvey softener as agreed. Once installed it’s been faultlessly delivering soft water. It’s been a great investment both in the unit and Soft Touch.

Remove old water softener and install new softener and filtered water cartridge and tap

Very efficient company – explained how it would all work and how we would notice the difference between hard and soft water. Plumber who installed it was very knowledgeable and took time to explain what he had done and how it all worked. It was all fitted in good time and tidied up efficiently. All working well – no problems. Courtesy call was made to see how it was all going.

Replacement of old water softener and fitting of outside tap

Excellent service from Paul at Soft Touch. Explained clearly what we were buying. Offered also to fit an outside tap to provide hard water to the garden (instead of soft water in previous arrangement). Work completed promptly.

Installation of water softener

Super professional, polite and helpful team. We’re very pleased with our water Softener – would highly recommend. Thank you Paul and team!

Fitting a water softener

We highly recommend using this company! From start to finish they were excellent: they did what they said they would, in the timeframe we agreed and were so very helpful. Nothing was too much trouble and no mess was left. It truly was a pleasure having them in our home.

To fit Water Softener

Where do I start… so let’s start with the stars /10 Absolutely brilliant service from first meeting , to the end and follow up. Fitted Water Softener is Harvey’s Minimax. It takes salt 4 big cubes. Hassle free, as no lifting kilos of salt bag. Saved my life! Water tastes so good and no water marks which is very visible. I had a separate drinking water installed on my sink as well. Worked carried out by Plumber Leo is exceptionally good. Very polite guy with knowledge of his job. Highly Recommend this company. Well done to the TEAM- Paul, Nathan and Leo

Supply and installation of water softener

Excellent service, absolutely delighted from the first enquiry, through to the installation, cannot recommend enough, they gave me total confidence and peace of mind. Great job and great product, fits neatly into my cupboard.. perfect!

Water softener and water filter

Quickly clean and efficient. Water tastes amazing too. Highly recommend

Installation of Harvey Water Softener

I found that from the day of survey by Paul to the day of installation the service I received was efficient, informative and very professional. Communication was always polite and friendly and I could only encourage potential customers to use Soft Touch Water Softeners if they are looking for 1st class service.

Water Softener

Did a fantastic job. Very pleased . Very happy to give 10 !!

Water softener installed

Having been told at the initial discussion what I can expect in terms of the service that would be provided, I was extremely impressed that ” as it was discussed so it was completed “. I can highly recommend this company.

Fitted water softener

Excellent installation, achieved all my requests.

Re-build of water softener

Have used Soft Touch for many years for supplying salt and just had them carry out a re-build of a water softener. Very reliable, friendly and courteous service. Will continue to use.

Water softener and 3 way tap installation

The work has been done above expectations, I would definitely recommend the company to any potential customer.

Water softener installed

I cannot fault this installation, from day one when a survey was undertaken and the time taken to explain the fundamentals of the water softener to the thoroughness and attitude of the installer.

Fitted water softener

Fantastic company, would 100% recommend. Work carried out to highest of standards and my home was left clean and tidy…. Brilliant

Fitting of water softener and filter

Installer turned was punctual and I am very happy with installation. Demonstration on how to use was good and very happy with the product.

New water softener

Excellent service. Time taken to assess and totally satisfy our requirements prior to work. Perfect time keeping, efficient, tidy fitting and helpful advice on the day of installation.

Water softener installation

It was such a pleasure to meet Paul who is the proprietor of this family run company. He was so knowledgable and helped me make an informed choice. I must admit have been studying the market for a while and not a novice to water softeners. I would highly recommend him for water softeners or salt supplies amongst other softener related business he is in.

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Call us at Soft Touch Water Softeners and book an appointment today.