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Water softeners to meet your needs and budget throughout Kent

The solution to your hard water woes

So you have decided your home or business would benefit from a water softener, but searching for information, prices, makes and models on the internet can be tiresome and in a lot of cases, misleading, so, let us help! At Soft Touch Water Softeners Ltd in Whitstable, Kent we believe in the personal touch. For the price of “a cup of tea” we will come to you at a time that suits you and offer any advice required, but please don’t expect a Dragons’ Den style presentation, we prefer to talk with you rather than at you.

We’ll get to know and understand your needs and budget and offer our advice on the most appropriate softeners for you. We work with leading brands like Harvey, Kinetico and Nexus Water softeners so you can rest assured you’ll be getting a quality product. We offer a supply and fit service and we offer great aftercare too, ensuring your water softener remains in great condition and lasts for years to come. Below is a breakdown of the different types of softeners we supply and install. Read the benefits of water softeners, and to find out more, or to request a quote, just give us a call.

Water Softeners

TWIN CYLINDER WATER SOFTENERS

Twin cylinder softeners are able to soften water even when regenerating, therefore they offer fantastic value and provide constant soft water no matter how much water you use. We work with leading brands in the market, and can offer a range of water softeners dependent on your needs such as your water usage, as well as your budget.

Water Softeners
Water Softeners

MINIMAX INNOVA 5th GENERATION

This 5th generation, non-electric twin-cylinder water softener is built from 62% recycled plastic and comes with a 10-year parts warranty. Its advanced metering system regenerates only when necessary, delivering unlimited soft water efficiently.

Only available through Elite Harvey Dealers

* Finance available on Harvey Systems APR 0%

  • Lighter curved mini block salt for easier handling
  • Effortless front-loading system
  • Faster regeneration process
  • No programming required
  • Can be moved from home to home
  • One size fits all installations
Water Softeners

M3 MINIMAX

The M3 Minimax is a non-electric, twin-cylinder water softener with advanced automatic metering that only regenerates when needed, providing unlimited soft water with maximum efficiency.

* Finance available on Harvey Systems APR 0%

  • Twin cylinder
  • Non electric
  • Advance automatic metering
  • No programming
  • Only regenerates when necessary
  • Block salt
  • Effortless front loading system
  • Faster regeneration
  • Can be moved from home to home
    Unlimited soft water
  • One size fits all
  • Our most efficient softener
Water Softeners

MINIMAX MAJOR

The Minimax Major is a non-electric, twin-cylinder water softener with advanced automatic metering, regenerating only when necessary to deliver unlimited soft water with exceptional efficiency.

* Finance available on Harvey Systems APR 0%

  • No programming required
  • Uses block salt
  • Effortless front-loading system
  • Faster regeneration process
  • Can be moved from home to home
  • One size fits all installations
  • Our most efficient softener yet

Kinetico Range

Water Softeners

Kinetico Premier Compact

This compact, twin-tank water softener uses extra precision hardness XP technology for outstanding efficiency, delivering continuous soft water 24/7. It regenerates only when needed, requires no programming, and comes with a 10-year parts warranty.

* Finance available on Kinetico Systems APR 0%

  • Uses block salt for easy loading (other salt types may fit)

  • Suitable for homes with 1–3 bathrooms

  • Can be moved from home to home

  • Our most efficient softener

  • Dimensions: H 498 mm × D 468 mm × W 219 mm (plus hoses)

Water Softeners

Kinetico Premier Plus

Designed for larger households, the Premier Plus offers all the benefits of the Premier Compact, with a higher salt capacity for longer intervals between refills. It delivers continuous soft water 24/7 and includes a 10-year parts warranty.

* Finance available on Kinetico Systems APR 0%

  • Uses extra precision hardness XP technology for greater efficiency

  • Suitable for homes with 4+ bathrooms

  • Can be moved from home to home

  • Our most efficient softener

  • Dimensions: H 645 mm × D 396 mm × W 480 mm (plus hoses)

Single cylinder digital meter softeners

Digital meter softeners use a water meter system which allows the softener to know when it would need to regenerate.

Water Softeners
Water Softeners

micro 368 meter controlled -4l

The Micro 368 is a compact, single-cylinder water softener designed for single-occupancy households or individual commercial appliances. Powered by 240v electric and using meter-controlled regeneration, it delivers efficient performance in a space-saving design.

  • 4-litre capacity

  • Uses curved or tablet salt

  • Simple-to-use valve control

  • Low-profile valve design

  • Can be moved from home to home

  • Our most compact softener

Water Softeners

Nexus Meter Controlled Range

The Nexus range offers great value, simple operation, and economical running costs. Made in Britain, each model can be set to match your local water hardness for maximum efficiency. Compact designs and the option of battery or mains power make them highly versatile for different installations.

  • Non-electric (battery) or 240v mains option

  • Single-cylinder design

  • Digital meter-controlled regeneration

  • Automatically adjusts regeneration to water usage

  • Uses block, curved, or tablet salt

10 Litre – up to 4 people (capacity 1,630 L), W 265 mm × H 465 mm × D 440 mm (plus hoses)

15 Litre – up to 7 people (capacity 2,205 L), W 265 mm × H 545 mm × D 440 mm (plus hoses)

19 Litre – up to 9 people (capacity 2,790 L), W 265 mm × H 610 mm × D 440 mm (plus hoses)

Single Cylinder Time Controlled

Time controlled softeners regenerate at a set time. These timings are adjustable. 

Water Softeners
Water Softeners

Coral 10L Time Controlled

The Coral 10L is a mains-powered, single-cylinder water softener with simple valve controls and time-controlled regeneration. Designed for households of up to four people, it offers reliable performance in a compact, easy-to-use unit.

  • 240v mains powered

  • Time-controlled regeneration

  • Uses block or tablet salt

  • Can be moved from home to home

  • Simple-to-use valve control

A range of Weatherproof exterior cabinets for your water softener

Where your water softener cannot be fitted inside your home, we offer both wood and aluminium insulated outdoor cabinets to allow your softener to be located outside of your home. These cabinets offer all-weather protection for your new softener, so it will be as safe encased in one of these as it would be if it were located inside your home.

To find out more, please contact us at Soft Touch Water Softeners, we’re available Monday – Saturday.

Water Softeners

Soft Touch Water Softeners Ltd

I have been with this company for a number of years and would recommend them without hesitating. The service is excellent and any problems are dealt with quickly and efficiently . When requested salt blocks are delivered within a very short space of time.

Supply / Install Whole House Water Softener

Excellent. Plumber arrived on time, with minimal fuss installed the Harvey softener as agreed. Once installed it’s been faultlessly delivering soft water. It’s been a great investment both in the unit and Soft Touch.

Remove old water softener and install new softener and filtered water cartridge and tap

Very efficient company – explained how it would all work and how we would notice the difference between hard and soft water. Plumber who installed it was very knowledgeable and took time to explain what he had done and how it all worked. It was all fitted in good time and tidied up efficiently. All working well – no problems. Courtesy call was made to see how it was all going.

Replacement of old water softener and fitting of outside tap

Excellent service from Paul at Soft Touch. Explained clearly what we were buying. Offered also to fit an outside tap to provide hard water to the garden (instead of soft water in previous arrangement). Work completed promptly.

Installation of water softener

Super professional, polite and helpful team. We’re very pleased with our water Softener – would highly recommend. Thank you Paul and team!

Fitting a water softener

We highly recommend using this company! From start to finish they were excellent: they did what they said they would, in the timeframe we agreed and were so very helpful. Nothing was too much trouble and no mess was left. It truly was a pleasure having them in our home.

To fit Water Softener

Where do I start… so let’s start with the stars /10 Absolutely brilliant service from first meeting , to the end and follow up. Fitted Water Softener is Harvey’s Minimax. It takes salt 4 big cubes. Hassle free, as no lifting kilos of salt bag. Saved my life! Water tastes so good and no water marks which is very visible. I had a separate drinking water installed on my sink as well. Worked carried out by Plumber Leo is exceptionally good. Very polite guy with knowledge of his job. Highly Recommend this company. Well done to the TEAM- Paul, Nathan and Leo

Supply and installation of water softener

Excellent service, absolutely delighted from the first enquiry, through to the installation, cannot recommend enough, they gave me total confidence and peace of mind. Great job and great product, fits neatly into my cupboard.. perfect!

Water softener and water filter

Quickly clean and efficient. Water tastes amazing too. Highly recommend

Installation of Harvey Water Softener

I found that from the day of survey by Paul to the day of installation the service I received was efficient, informative and very professional. Communication was always polite and friendly and I could only encourage potential customers to use Soft Touch Water Softeners if they are looking for 1st class service.

Water Softener

Did a fantastic job. Very pleased . Very happy to give 10 !!

Water softener installed

Having been told at the initial discussion what I can expect in terms of the service that would be provided, I was extremely impressed that ” as it was discussed so it was completed “. I can highly recommend this company.

Fitted water softener

Excellent installation, achieved all my requests.

Re-build of water softener

Have used Soft Touch for many years for supplying salt and just had them carry out a re-build of a water softener. Very reliable, friendly and courteous service. Will continue to use.

Water softener and 3 way tap installation

The work has been done above expectations, I would definitely recommend the company to any potential customer.

Water softener installed

I cannot fault this installation, from day one when a survey was undertaken and the time taken to explain the fundamentals of the water softener to the thoroughness and attitude of the installer.

Fitted water softener

Fantastic company, would 100% recommend. Work carried out to highest of standards and my home was left clean and tidy…. Brilliant

Fitting of water softener and filter

Installer turned was punctual and I am very happy with installation. Demonstration on how to use was good and very happy with the product.

New water softener

Excellent service. Time taken to assess and totally satisfy our requirements prior to work. Perfect time keeping, efficient, tidy fitting and helpful advice on the day of installation.

Water softener installation

It was such a pleasure to meet Paul who is the proprietor of this family run company. He was so knowledgable and helped me make an informed choice. I must admit have been studying the market for a while and not a novice to water softeners. I would highly recommend him for water softeners or salt supplies amongst other softener related business he is in.

Water Softener & Tap fitted

Outstanding! A recommendation from a friend who said the same. We had already had a demo from a large company who showed us what was wrong with our water (I now understand why my hair looked like Hagrids from Harry Potter after moving here) despite telling Paul this he made sure we were educated and thought of all the options available to us. Della came to fit and what a delight she is (and you Paul). Friendly, Polite and did all work with a smile whilst considering me working from home! Cheaper than the big company too and good to support a local, fantastic, business with a personal touch! (TN24 area)

Water Softener and Drinking Filter

We had a water softener fitted and the experience from point-of-sale through to installation and post-sale was without fault, Soft Touch even managed to accommodate a last minute request I had prior to installation. The installer was excellent. The plumbing is very neat and at every stage of the installation, the installer checked with me on the fundamentals before proceeding. If you are looking for a water softener, then I would highly recommend Soft Touch. (CT20 area)

Fitting a new water softener

Della fitted my water softener, the quality looks great, her working was very neat and tidy, she was really courteous and made sure she did any noisy work at a convenient time around my meetings whilst working from home. Paul was also very kind and gave lots of useful advice. (ME17 area)

Water softener installed

The company fitted water Softener and the plumber was excellent at her job. I highly recommend this company as the work quality is excellent. I value their work and the advice they gave. (DA12 area)

For a trusted water softener supplier
in Kent, please get in touch.

Contact us

01227 367700  or 07826 523620

Email Enquiries@softtouchwater.co.uk

Monday – Friday : 9am – 5pm

Saturday: 9am – 1pm

Find us

Unit 113 John Wilson Business Park,

Harvey Drive,

Whitstable,

CT5 3QY

Showroom Opening Hours:

Monday – Tuesday: 9:00am – 2:30pm

Wednesday: 9:00am – 12:00am

Thursday – Friday: 9:00am – 1:00pm

Showrooms times are indication. They are often longer, we advise calling to confirm before travelling. 

Water Softeners

Registered Company Name: SOFT TOUCH WATER SOFTENERS LIMITED
Registered Address: 158 High Street, Herne Bay, Kent, CT6 5NW
Registered Company Number: 04467644

Water Softeners